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TH500
Sep 29, 2021Initiate
RAXE500 Random disconnect on DHCP devices
Seeing random WiFi disconnects throughout the day and night. Pretty sure it's NOT the cable company or modem as I'm running a ping app on my phone which is also connected to the WiFi. Besides that, I'll be surfing while the wife is doing likewise and one of us will lose the internet while the other will not. Learned can immediately reconnect just by switching between the 5 GHz and 2.4 GHz channels. FWIW, WiFi 6 is currently inactive. Happens independent of any other device (like a microwave) running. Problem seem to start when I replaced my 7000 with the RAXE500. Running V1.0.7.68_2.0.35.
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