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Forum Discussion
cabwav
Apr 12, 2024Tutor
RAXE500 timeouts
I recently installed a RAXE500 router. When selecting a menu item or switching to another menu item I have to re-enter the userID and password. The router also frequently reports ' timeouts', e.g. wh...
- Apr 12, 2024
What browser are you using?
Happens with other browsers? Try MS Edge or Firefox.
Has a factory reset and setup from scratch been performed since last FW update?
FURRYe38
Apr 12, 2024Guru - Experienced User
What browser are you using?
Happens with other browsers? Try MS Edge or Firefox.
Has a factory reset and setup from scratch been performed since last FW update?
cabwav
Apr 12, 2024Tutor
Thank you for your reply. Although I don't remember doing a firmware update (but in hindsight an update may have been done automatically), the factory reset solved the problem. Thank you for pointing me in the right direction!
- FURRYe38Apr 12, 2024Guru - Experienced User
Glad you got it working. Please mark your thread as solved so others will know. Be sure to save off a back up configuration to file for safe keeping. Saves time if a reset is needed.
https://kb.netgear.com/24231/How-do-I-back-up-the-router-configuration-settings-on-my-Nighthawk-router
Enjoy. 📡