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Forum Discussion
cabwav
Apr 12, 2024Tutor
RAXE500 timeouts
I recently installed a RAXE500 router. When selecting a menu item or switching to another menu item I have to re-enter the userID and password. The router also frequently reports ' timeouts', e.g. wh...
- Apr 12, 2024
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Has a factory reset and setup from scratch been performed since last FW update?
cabwav
Apr 12, 2024Tutor
Thank you for your reply. Although I don't remember doing a firmware update (but in hindsight an update may have been done automatically), the factory reset solved the problem. Thank you for pointing me in the right direction!
FURRYe38
Apr 12, 2024Guru - Experienced User
Glad you got it working. Please mark your thread as solved so others will know. Be sure to save off a back up configuration to file for safe keeping. Saves time if a reset is needed.
https://kb.netgear.com/24231/How-do-I-back-up-the-router-configuration-settings-on-my-Nighthawk-router
Enjoy. 📡