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RAXE500 wifi speeds dropped
I've had a RAXE500 for about a year and in the past two weeks the wifi speeds have dropped off. I did not make any changes to the router in the months prior to the speeds dropping off. firmware: ...
Turns out a neighbor has a new device on channel 48 (160MHz wide) that is flooding nearby channels. I moved to channel 112 and speeds returned to normal. I don't really want to use a DFS channel but nobody else is in the higher bandwidth so I'll stick with that for now. Side note: I was also able to get better performance by selecting a channel further away (36) and lowering the throughput (channel width) to 1200Mbps, but it still wasn't as good as just moving to a much higher channel.
What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?
Be sure your using a good quality LAN cable between the modem and router. CAT6 is recommended.
What channels are you using? Auto? Try setting manual channel 1, 6 or 11 on 2.4Ghz and 40 to 48 channel on 5Ghz.
Any Wifi Neighbors near by? If so, how many?
Try disabling the following and see:
Armor, Smart Parental Controls or Circle, Traffic Meter.
Has a power off for 1 minute then back ON with the ISP modem and router been performed since last update?
Be sure to restart your network in this sequence:
Turn off and unplug modem.
Turn off router and computers.
Plug in and turn on modem. Wait 2 minutes for it to connect.
Turn on the router and wait 2 minutes for it to connect.
Turn on computers and rest of network.
Has a factory reset and setup from scratch been performed since last FW update? A complete pull of the power adapters for a period of time after the factory reset then walk thru the setup wizard and setup from scratch with a wired PC and web browser. Recommend setting the default DHCP IP address pool range to the following after applying and a factory reset: 192.168.#.100 to 192.168.#.200.
https://kb.netgear.com/24089/How-do-I-specify-the-pool-of-IP-addresses-assigned-by-my-Nighthawk-router
Does the router feel hot or extra warm on top?
The router does not feel excessively hot. The fan cycles at reboot, it is not running now.
What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?
Be sure your using a good quality LAN cable between the modem and router. CAT6 is recommended.What channels are you using? Auto? Try setting manual channel 1, 6 or 11 on 2.4Ghz and 40 to 48 channel on 5Ghz.
Any Wifi Neighbors near by? If so, how many?Try disabling the following and see:
Armor, Smart Parental Controls or Circle, Traffic Meter.> What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?
Is wifi network traffic treated differently by the ONT from ethernet network traffic?
Nokia (no model number visible)
> Be sure your using a good quality LAN cable between the modem and router. CAT6 is recommended.
I measured throughput at the wall port the router is plugged into and it is identical to the throughput directly at the ONT. The cable connecting the wall port to the router came with the router. I measured wired throughput from the router and that only has a relatively small loss. It appears to me that the connection between the router and WAN is functioning properly.
> What channels are you using? Auto? Try setting manual channel 1, 6 or 11 on 2.4Ghz and 40 to 48 channel on 5Ghz.
> Any Wifi Neighbors near by? If so, how many?The 5GHz channel is 44 (-34dBm), the next nearest channel in use is 48 (-90dBm).
Turns out a neighbor has a new device on channel 48 (160MHz wide) that is flooding nearby channels. I moved to channel 112 and speeds returned to normal. I don't really want to use a DFS channel but nobody else is in the higher bandwidth so I'll stick with that for now. Side note: I was also able to get better performance by selecting a channel further away (36) and lowering the throughput (channel width) to 1200Mbps, but it still wasn't as good as just moving to a much higher channel.