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Forum Discussion
RAXE500 with firmware version 1.0.12.96 higher latency when pinging
I upgraded my Netgear RAXE500 WiFi Router to firmware version 1.0.12.96 from firmware version 1.0.11.94. After the upgrade, I pinged the IP address of the RAXE500 and noticed that the latency of the ...
What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?
Be sure your using a good quality LAN cable between the modem and router. CAT6 is recommended.
What devices are you using to ping the router? Wired is preferred.
Has a factory reset and setup from scratch been performed since last FW update? A complete pull of the power adapters for a period of time after the factory reset then walk thru the setup wizard and setup from scratch with a wired PC and web browser. Recommend setting the default DHCP IP address pool range to the following after applying and a factory reset: 192.168.#.100 to 192.168.#.200.
https://kb.netgear.com/24089/How-do-I-specify-the-pool-of-IP-addresses-assigned-by-my-Nighthawk-router