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Forum Discussion
sbatchik
Dec 07, 2021Tutor
RAXE500 wont allow Nest camera to connect
Have a brand new RAXE500 router and set up everything but 1 of the 4 NEST Cameras will not connect. I get error code C224. It will connect to my hotspot but not the network or guest network. I have w...
- Dec 13, 2021
Actually ot in touch with Netgear again . This time after an hour of testing, they flashed the new beta firmware and everything works great!
FURRYe38
Dec 07, 2021Guru - Experienced User
Is Smart Connect enabled? If it is, try disabling it...
Is the camera being connected near or in same room as the router?
- FURRYe38Dec 07, 2021Guru - Experienced User
Also what security mode on the wifi radio are you using? Mixed WPA2 and WPA3? Try WPA2 AES only.
- sbatchikDec 08, 2021Tutor
Using WPA2. It connects right away using the old Linksys routing but the speeds were slow compared to the Netgear. I dont want to go back but need to figure out how to get this camera connected.
Thanks!
- FURRYe38Dec 08, 2021Guru - Experienced User
Try this, disable wifi security on the router. Set for NONE. See if the camera connects if so, I presume there maybe a wifi security mode issue between the router and camera.
Re-enable WPA2 and AES after checking this.
- sbatchikDec 08, 2021TutorSmart connect is disabled. I did move the camera next to the router but still same error code. Google and netgear have been no help other than unplug and restart.