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RAXE500 wont allow Nest camera to connect
Have a brand new RAXE500 router and set up everything but 1 of the 4 NEST Cameras will not connect. I get error code C224. It will connect to my hotspot but not the network or guest network. I have w...
Actually ot in touch with Netgear again . This time after an hour of testing, they flashed the new beta firmware and everything works great!
Also what security mode on the wifi radio are you using? Mixed WPA2 and WPA3? Try WPA2 AES only.
Using WPA2. It connects right away using the old Linksys routing but the speeds were slow compared to the Netgear. I dont want to go back but need to figure out how to get this camera connected.
Thanks!
Try this, disable wifi security on the router. Set for NONE. See if the camera connects if so, I presume there maybe a wifi security mode issue between the router and camera.
Re-enable WPA2 and AES after checking this.
Thanks for the suggestion, unfortunately it did not work. I get the same error code C224. I worked with Google for over an hour this morning and was escalted to tier 2 support who just said "Its not the camera its your router." and sent me instructions for wifi settings on router. That was a ton of help.
Ok well, if it won't connecte even while the router is OPEN, possible wifi connect issue between the router and this camera. Is this the only camera you have? Any others connect if you have others?
I recommend you contact NG support and let them know what your seeing. Reference this thread.