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Forum Discussion
Yousef
May 16, 2023Guide
RAXE500 Your Device is disabled, Please try again in 5 minutes.
Hi, i have this issue but after reboot the router i can access normally, after 15 min its showing this message, the RAX200 not showing any issue at all, the problem from the new router itself. ...
- May 18, 2023
Glad you got it working. Please mark your thread as solved so others will know. Be sure to save off a back up configuration to file for safe keeping. Saves time if a reset is needed.
https://kb.netgear.com/24231/How-do-I-back-up-the-router-configuration-settings-on-my-Nighthawk-router
Enjoy. 📡
plemans
May 16, 2023Guru - Experienced User
Never seen that issue on mine.
When did it start?
What firmware are you on?
Does your password meet all the minimum requirements?
- YousefMay 16, 2023Guide
Never seen that issue on mine.
yeah but its happening to me
When did it start?
last 2 firmware
What firmware are you on?
last update available :
Firmware Version 1.0.12.96
Does your password meet all the minimum requirements?
yes its
- FURRYe38May 16, 2023Guru - Experienced User
What browser are you using?
Try a different browswer, MS Edge or Firefox or Opera.
Be sure to clear all browser caches and saved password profiles in the browser as well.
Has a factory reset and setup from scratch been performed since last FW update? A complete pull of the power adapters for a period of time after the factory reset then walk thru the setup wizard and setup from scratch with a wired PC and web browser. Recommend setting the default DHCP IP address pool range to the following after applying and a factory reset: 192.168.#.100 to 192.168.#.200.
https://kb.netgear.com/24089/How-do-I-specify-the-pool-of-IP-addresses-assigned-by-my-Nighthawk-routerWhat is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?
I haven't seen this on mine either.
- YousefMay 17, 2023Guide
I tried all the requirement nothing works clear caches even i tried from the phone browser still showing the same message .
factory reset and doing all steps still showing same message.
ISP give fixed Modem cannot be changed and no idea about the details, but i was using RAX200 since 2020 and now i am using RAXE500 most likely from the FW, last 2 FW first release was login in normally.
maybe something need to be fix i search and i found i am not the only one who have this issue.
yes the password as requirement.