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Forum Discussion
RAXE500
I have been unable to connect via WIFI to a few apps on my Samsung s23+ Mostly news apps. The local TV station, BBC, Sky News and CNN. My wife's Iphone does not have this issue nor does any of our laptops. I have spoken to Samsung and Verizon and have tried everything they suggested. I even visited a Verizon store and tested it on their WIFI and the apps load as well as using cellular. I think this all started after Verizon made and update in Jan.There have been two so far. But it works fine at their shop?? Could there be a setting somewhere that will make these apps work with my RAXE500? Is there firmware updates I need to install? any advice is welcome.
Thanks
2 Replies
Be sure to disable any MAC Address randomizers on phones and pads while at home:
https://community.netgear.com/t5/Nighthawk-App/NETGEAR-Mobile-Applications-and-Apple-Devices-FAQ/td-p/2220015/jump-to/first-unread-messageWhat Firmware version is currently loaded?
What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?What channel configurations are currently set on the router?
Thank you. MAC address randomizer switch did not yield any benefit. My RAXE500 is connected to a Netgear CM1000 cable mode and Xfinity is the ISP. The hardware ver. is 2.02 and the firmware ver. is V7.01.01 The firmware ver. of the RAXE is V1.2.13.100_2.0.54. I noticed the 6Ghz band swapping after Verizon did an update on Jan. 11 with no improvement on the Feb. 8th update. I was wondering it there are setting in the router wifi section that would be better for a Samsung S23+?? I was unclear what you meant by channel configurations?
Regards
