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Forum Discussion
gwbaker
Aug 14, 2019Guide
AX8 Anyone have their AX8 factory reset itslef loosing all settings?
So I came home yesterday and all 40 of my devices had lost internet connectivity. My netgear CM1100 lights showed connectivity, so did the AX8's lights ??? Upon checking I found that my AX8 rout...
Christian_R
Aug 15, 2019NETGEAR Employee Retired
gwbaker,
Thanks for confirming. I'd like for support to reach out to you for further investigation to see if it maybe other factors in your network that might have caused this.
~Christian
gwbaker
Aug 16, 2019Guide
Okay. I would have no idea where to begin, but if you do, please give it a shot.
If you are able to see a past support ticket that has been closed, you should note my odd work hours. However, for the week of 8/19-23 I will be on leave from work and home during normal business hours. Feel free to call when convenient.