NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
ReachAMR
Feb 12, 2022Aspirant
Re: AX80 AX600 To Work needs to be rebooted 2 or more times daily (Otherwise Incorrect Wifi Password
I am not in IT so please keep it simple - thank you. I purchased this router a year ago and for the last several months, when I go to access the internet whatever device I am using will say th...
FURRYe38
Feb 12, 2022Guru - Experienced User
What Firmware version is currently loaded?
What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?
How is the routers WiFi SSID name and password configured? WPA2 and AES only?
What devices are you trying to connect? If any Apple devices, disable WiFi Private Address feature on these devices.
ReachAMR
Feb 13, 2022Aspirant
What Firmware version is currently loaded?
- Hardware Version
1.01
Firmware Version
V2.1.3.5
Cable Firmware Version
V1.02.08
What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?
- There is none - This Cable Modem Router is using ISP COMACST coaxial cable
How is the routers WiFi SSID name and password configured? WPA2 and AES only?
- WPA2-PSK (AES) [I did not secelct this so I think is is defualt]
What devices are you trying to connect? If any Apple devices, disable WiFi Private Address feature on these devices.
- Yes, I have phone and tablet - this featrue was turned on and it is now disabled.
- ReachAMRFeb 15, 2022Aspirant
Disableling the WiFi Private Address feature on Apple devices did not resolve the issue. Is there anyting in the log that will indicate a reason as to why the router is not working as desinged?
- FURRYe38Feb 27, 2022Guru - Experienced User
You gave router and cable modem FW versions however you did NOT specify the actual brand and model of the cable modem used with the RAX80 router.
Would be great if you can post the brand and model # of the ISP modem being used with the RAX series router. For cable ISP services, there WILL be a ISP interfacing Modem.
ReachAMR wrote:
What Firmware version is currently loaded?
- Hardware Version
1.01
Firmware Version
V2.1.3.5
Cable Firmware Version
V1.02.08
What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?
- There is none - This Cable Modem Router is using ISP COMACST coaxial cable
How is the routers WiFi SSID name and password configured? WPA2 and AES only?
- WPA2-PSK (AES) [I did not secelct this so I think is is defualt]
What devices are you trying to connect? If any Apple devices, disable WiFi Private Address feature on these devices.
- Yes, I have phone and tablet - this featrue was turned on and it is now disabled.
- Hardware Version