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Forum Discussion
jeadams
Apr 12, 2019Aspirant
BUG REPORT Nighthawk® AX12 RAX120 Router Firmware Version V1.0.0.84
Choosing option WPA2-Personal[AES] + WPA3-Personal encryption disconnects IPAD 2 running IOS 10.3.3
Must choose WPA2-Personal [AES] to stay connected.
schumaku
Apr 15, 2019Guru - Experienced User
kc6108 In the next iteration, the WPA2/WPA3 processing is a part of the wireless association process, which is most likely outside of Netgear's competences - all this happens in embedded code run on the radio chips, which does come from the SoC vendors. Can't speak for the RAX models however, we have seen in the past the Netgear was not very progressive in keeping these things updated.
kc6108
Apr 15, 2019Luminary
If Netgear doesn't, they should, have several test labs with hundreds of clients in each. That's a small cost, especially over time.
Every firmware release should not only be tested for any code changes made, but fully regression tested as well. Much of the regression testing could be automated. Although repetitive, it should be swift, especially over time.
And, yes, tested against all the clients in the lab. Furthermore, new clients should be continually added. Again, small cost.
Netgear should also routinely load/stress test all of their supported hardware, not only after major code changes (or after several small/minor changes/builds) to a firmware build (or product rather), but also to ensure said gear continues to play well with others... old and new.
Sorry, but I'm a software engineer by trade. I always took great pride in my work. I never once put out crap code, deployed a server farm (or upgraded environment) that was subpar, etc.
I wouldn't have to be fired if I were one of the folks responsible for some of the code/firmware Netgear has provided lately. I'd fire myself. I believe it's important to like your job. That requires you to be good at what you do. Otherwise you're just going to be miserable... and you know what, ultimately it just makes the end users miserable too.
- schumakuApr 15, 2019Guru - Experienced User
Gee, I'm fully with you... Please also have an eye on the Nighthawk App and Genie App (in-)compatibility and random results - a matrix of just two Apps on two platforms vs. the supported routers. I would have fired several managers a loooong time ago.