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Forum Discussion
PeteDog
Dec 16, 2020Star
Current RAX120 firmware version
The web site download page shows the current firmware version as 1.0.2.136. This morning I checked using the phone app, and it shows a version 1.2.0.16 available. Installed OK but want to verify th...
Killhippie
Dec 22, 2020Prodigy
This forum has a limit which is basic Netgear testing procedures. We are not here to change OpenGPL or OpenSSL or try and recompile the firmware let alone Netgears own proprietary packages. The issue is not present in my RAX120 or Newfies, this was cured by updating the firmware from Netgears support site and doing a factory reset which was sugested by Engeering as this appears to be a known issue due to QCA SDK changes that I am not privy to.
No one on here can solve your issue beyond the simple steps Netgear provide, you could of course try a TFTP install of the firmware which is as good as an end user can get. Anything beyond what has been discused here is for Netgear support.
If you have not factory reset then I suggest you download the firmware, pinhole reset for 20-30 seconds and set up as new. This is a known method to clear issues on many routers, see Merlins post in the link provided about NVRAM and here is a segmant from that link. Its a basic trouble shooting forum not an engineering forum and so I have given you the only options Netgear can offer as trouble shooting tools.
"Why do I sometime need to do a factory default reset?
In addition to those user-entered settings, there's all those system level settings I previously mentioned. Sometimes, the manufacturer will need to change some of those low-level settings, either to resolve an issue, or to adapt to a newer wireless driver that they started using.
If you fail to do a factory default reset, then your router will still have the old values, and it will keep using them. That can lead to performance issues (especially in changes related to the wireless driver), or flat out odd behaviour (if one of the settings no longer works the same way as before)."
Please read merlins link and I hope you mange to sort out your issues, but the forum is basic and as I said its for Netgear engeering to sort firmware issues out, not us as we can only report bugs. They may ask you to set up debug mode but thats up to whoever is in contact with you at Netgear.
MRGIZBO
Dec 22, 2020Tutor
Killhippie so, because yours is correct all the issues are not true.
I hope Netgear will contact you for any problem they may have in future as you have the solution.
- NewfiedroolDec 22, 2020Virtuoso
He's not saying that, he's saying it's a limited forum, we can only help so much.
please contact Netgear support for help as you are having issues we can not resolve here.
We are just going around in circles and nothing we can do will help, hope you can solve your issues with support.
- soeunDec 22, 2020ApprenticeI would contact netgear support but have to pay for it. If anyone still under warranty please keep me posted if any solutions.