NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Help router keeps loosing connection, slow speed, stop giving access to internet.
Ok so I have a Nighthawk® AX12 RAX120 ever since I updated to the most recent version that is V1.0.1.122. After the update I decded to do a factory reset on the router. I started to have this pr...
It sounds like you are having a loss of routing issue. The connection seems to be there, but it isn't routing? Hence, your not going anywhere.
I have the exact router and firmware you have. I had a similar issue, I swapped out modems from the Spectrum supplied modem to a Netgear CM600 and it seemed to solve the issue at least in "my case." Your milage may vary. If you do decide to change modems I recommend a Netgear CM, but be sure to select one that does NOT have the PUMA 6 or 7 chipset in it.
Other things you could try if you don't want to go the modem route no pun intended, is to change your DNS servers to googles.
Joi007 wrote:It sounds like you are having a loss of routing issue. The connection seems to be there, but it isn't routing? Hence, your not going anywhere.
I have the exact router and firmware you have. I had a similar issue, I swapped out modems from the Spectrum supplied modem to a Netgear CM600 and it seemed to solve the issue at least in "my case." Your milage may vary. If you do decide to change modems I recommend a Netgear CM, but be sure to select one that does NOT have the PUMA 6 or 7 chipset in it.
Other things you could try if you don't want to go the modem route no pun intended, is to change your DNS servers to googles.
Thanks but its weird three days ago I updated to this and it started to happen but today was worse than aslo speed gets slower tham this happens. Also I think my modem is Netgear - Nighthawk 32x8 Docsis 3.1 cable modem a CM1200-100NAS.
The latest update has definately resulted in connection issues, for me I have to reboot the ax120 at least every 2 days.
I have mine configured using Smart Connect for WiFi perhaps that may help? My RAX120 also would lose routing it when I first got it, but after I swapped the modem to the CM600 it stopped? Perhaps it was me reconfiguring the router to the new modem which cleared something? Or perhaps it just might had been a coincidence?
My best advice would be to just reset the modem and reinstall the firmware update. Perhaps that may clear it for you. Strange my RAX120 would also lose its routing, but now it has been running flawlessly. Best router I've ever had? Strange.
Firmware Version V1.0.1.122
Rules out the modem its aNetgear so Netgear to Netgear should play nice.