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Jsand3030's avatar
Jsand3030
Aspirant
Nov 13, 2022

I’ve just purchased this rax120v2 v1.2.8.40 firmaware

I’ve just purchased this rax120v2 v1.2.8.40 firmaware less than a month ago and from the start am getting wifi drops multiple times a day. I don’t know why else to do but try and return this crap.
FURRYe38's avatar
FURRYe38
Guru - Experienced User
Nov 13, 2022

What is the first 3 characters of the routers serial number seen on the sticker under the router? 

 

What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?
Be sure your using a good quality LAN cable between the modem and router. CAT6 is recommended. 

Jsand3030's avatar
Jsand3030
Aspirant
Nov 13, 2022
6JY

This isn’t the Comcast modem as I’ve tested connections to both routers and Comcast’s is stable.
  • FURRYe38's avatar
    FURRYe38
    Guru - Experienced User
    Nov 13, 2022

    What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?