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Forum Discussion
I have an raxe300 connected to a cm3000
I have an raxe300 connected to a cm3000, and it says the internet speed is 470 mbps, when the computer is connected direct to the cm3000 it says the internet speed is 1149mbps. If I try to manually s...
Which is correct, BUT, it is affecting things which is why all this concern. There seems to be a software/firmware fault in the raxe300 that I appear to have isolated. Others, not as familiar with troubleshooting probably have experienced the same issue and blamed the modem, the isp, the computer, etc etc. I have a number of hours in now testing differing combinations and settings, both direct connected from computer to modem, and then modem to router to computer. RETIRED Customers shouldn't have to work this hard, lol.
What is being affected?
What firmware version is on the RAXE?
Throughput. I am unable to maximize my internet throughput due to the fact that it's internally limiting it. Even my wifi 6 devices top out at 880 mbps. My ethernet, and I have tried cat5e, cat6, cat7, and all perform exactly the same.
I know all that. all I want to do is MANUALLY setup my internet bandwidth, and the max speed it allows is 1000 mbps, and my actual bandwidth is 1150 mbps.
This discussion appears to be going in circles. Since the maximum speed that can be set MANUALLY is 1000, then simply do NOT check that box. Let the router operate automatically. If the modem and router 2.5G ports are connecting correctly, then the actual speed should be 1150 and the router Speed Test should reflect that number. No device connected to an Ethernet port can reach higher than about 950mbps because of the overhead inherent in Ethernet.
And THAT'S the problem, if I let it automatically regulate, my speed drops to between 440 and 470 mbps. BTW, I should have probably mentioned this earlier, I am actually a network engineer, with a CNE, and certs in Micom, Bay Networks, Cisco, Newbridge Mainstreet, Gandolf and Simplex. I really DO know what I am doing, but this router appears to have a firmware fault, and again, others have probably run into it, but without understanding how to narrow down where the issue was, probably blamed all kinds of other equipment or their service provider.
It's the latest firmware.
Connected my RAXE500 behind a primary router to see what the speed test would report:
Connected my RAXE500 to my CM3000 modem:
Of course, I tried to set the I want to define my Internet Bandswidth to something higher than 1000Mpbs. I tried 1200 and wouldn't take. I set 1000Mpbs and it kept this setting.
What I get with speedtest app:
Sorry, I did not realize that this QoS page presents an either/or situation. Bandwidth MUST be calculated
- using Speed Test, or
- manually.
It is not possible to leave both choice blank.
Is there a menu option to run a Speed Test anywhere besides the QoS page? (perhaps in the Nighthawk app?)
When I was messing with my RAXE500 and CM3000, I found that if you got in that "rut' of it stuck at a lower speed, I had to factory reset. And if I then left those settings (parental controls, traffic monitoring, qos) all disabled, it'd be fine. If I enabled them, sometimes I'd run into issues. Not everytime. I'd try the reset if you're still having lower speeds. During the reinstall. Just leave those all disabled.
So now you see the dilemma I am in. It's a one or the other, there is no third option of neither. Also, the manual setting allows it to run faster than using it's own speedtest setting. I have tried to elucidate this to Netgear technical and supervisory personnel, but they don't seem to comprehend the data I am presenting.
There is no other page to do the speed test, or program the speed, and WHY it's on the QOS page when it has nothing to do WITH QOS, I have no idea. It in fact has the effect ot throwing everyone off, and they assume it has something to do with QOS, when it doesn't, it affects throughput through the router.
