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Artisan54's avatar
Artisan54
Aspirant
Oct 13, 2024
Solved

Re: iphones will not download apps or updates on wi-fi.

Hello,  I'm experiencing this I have a NightHawk RAX54 Firmware Version V1.0.16.132_2.0.92 this started happening 4 days ago. I have factory reset the router and set everything back up.   It's ...
  • FURRYe38's avatar
    FURRYe38
    Oct 14, 2024

    Try using other DNS besides ISP DNS, try Cloudfare or Quad9. After inputting and saving the configuration and apply, I'd do a full reboot of the ISP modem and router then try again on the phone.

Artisan54's avatar
Artisan54
Aspirant
Oct 14, 2024

so I went to settings and set "private Wi-Fi address and" Limit IP address Tracking" to off. Then restarted the phone for good measure.

 

the only thing that changed is the phone is giving a privacy warning on the wifi connection but still unable to upgrade or download apps. 

 

I switched from dynamic DNS to what Spectrum states is the primary and secondary setting. The IP address is still set to get from ISP as spectrum states that is dynamic.

FURRYe38's avatar
FURRYe38
Guru - Experienced User
Oct 14, 2024

Try using other DNS besides ISP DNS, try Cloudfare or Quad9. After inputting and saving the configuration and apply, I'd do a full reboot of the ISP modem and router then try again on the phone.