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Forum Discussion
rsun0525
Aug 30, 2023Guide
Multi-Gig Port (Port 5) only detecting at 1gb speed?
I have a RAXE500 where I enabled the the multi-gig port as the Internet uplink but for some odd reason it's only detecting the port at 1GB. When I plug a 2.5GB device into that same cable, it works ...
FURRYe38
Aug 30, 2023Guru - Experienced User
Hence why the app shows internet down most likely.
rsun0525
Aug 30, 2023Guide
ok, that makes sense, so the app doesn't take into account that I changed it to the multi-gig port
- FURRYe38Aug 30, 2023Guru - Experienced User
NH app can be goofy some times.
Something to test out as a quick test, connect up the yellow port and set the yellow port as your main internet port. Then check the status on the NH app...
- rsun0525Aug 30, 2023Guide
I think there's a bug in the last firmware, now that I have it set to access point mode the Internet option under Basic tab on the web is grayed out. The only way I've been able to get around this is to reset the box to factory defaults, change the Internet settings, then change my RAXE500 to access point mode, once I change it to access point mode, it's grayed out again.
- FURRYe38Aug 30, 2023Guru - Experienced User
I Think that maybe an issue with the NH app. I may only be looking at the Internet port from the apps perspective. Not sure if the multi gig port would be looked at by the app. I use my RAXE in Bridge mode so I don't check for this often.