Forum Discussion

Luminary

Jul 17, 2019

New Firmware released RAX80 1.0.1.62

Just did a check for new firmware on 7/16/2019 and I was notified 1.0.1.62 was available. I just upgraded. There was no updated release notes - they were the same for upgrading to 1.0.1.58 which is a...

Christian_R

NETGEAR Employee Retired

Jul 23, 2019

Hello sui - Have you gotten a chance to try another web browser or device to access the GUI?

~Christian

sui

Tutor

Jul 24, 2019

Same as chrome, can't access the router.

https://upload.cc/i1/2019/07/24/ajGeVt.png

https://upload.cc/i1/2019/07/24/qjDua4.png

Chrome

https://upload.cc/i1/2019/07/24/fIaBF5.png

https://upload.cc/i1/2019/07/24/J2Y5Iu.png

https://upload.cc/i1/2019/07/24/2OrtGB.png

can't access the router again after 20 minutes

https://upload.cc/i1/2019/07/24/lLO69t.png

I tried iPhone X and Glaxay S10 and I can't access the router using the mobile app Nighthawk,

It is normal to downgrade to 1.0.1.56

Christian_R
NETGEAR Employee Retired
Jul 25, 2019
Hello sui - Thanks for confirming. I have sent you a message and would like to get you in contact with support.

~Christian
- sui
  Tutor
  Jul 29, 2019
  I just want to reflect that firmware 1.0.1.58 and 1.0.1.62 are problematic.