NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
jasminabasurita
Jul 12, 2021Aspirant
Nighthawk RAX120v2 intermittently dropping internet on macbook
I recently purchased a RAX120. Setup was straight forward and pretty much everything has worked perfectly. The one issue I've been running into is that a macbook in my network keeps losing internet c...
plemans
Jul 12, 2021Guru - Experienced User
What router firmware are you on?
what gateway is it connected to?
Arey ou connected to the 2.4ghz band or 5ghz when it happens?
jasminabasurita
Jul 12, 2021Aspirant
Latest firmware (V1.2.1.22)
Modem: Nighthawk CM2000
I have smart connect enabled on the router, and I've actually been wondering if that's the problem. So the router automatically chooses between 2.4 and 5 GHz
- plemansJul 12, 2021Guru - Experienced User
You could try disabling smart connect and choosing which network to connect to.
that'd let you check stability.
2.4ghz tends to suffer from more interference