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Forum Discussion
RAX120 Router Random Disconnects
Hey everyone, I know that I'm not the only one with problems on the Nighthawk WiFi 6 devices, but thought I'd post my most recent headache. My hardware consists of a Motorola MB8600 DOCS 3.1 modem w/...
A similiar issue just happened to me. The RAX120 has been running for about 12 hours on .115 with no DNS issues. I go to login and it is giving me authentication failures. My admin password that worked last night after upgrading to .115 is not working. This isn't a fat finger, cuz it's copy and paste from a password DB. Attempting to use the default admin password doesn't work either. It sends me to the security questions prompt, and my answers that I know are correct won't let me in. Way to go Netgear. you broke the router's ability to serve up DNS requests and push a beta firmware as a solution that breaks your ability to auth to the switch.
I wonder if I can get my credit card to reverse the charge since I can't return this paper wieght back to Amazon?
Wow... I just got in using the old default of many switches... For those who have the same issue wth auth just stops working using your previously functioning credentials, try username == admin and password == password. I'll continue to monitor the switch for DNS fails.
This is still a sh!t show though. Netgear needs to do something to support their user basse beyond the 90 days of support.
Yeah I got in with admin/password.
I'm pulling the plug...Time of death, 1:35pm CST.
My router had been up since yesterday. However, as I was reviewing the TP-Link Archer AX6000 and the trusted ASUS RT-AX88U and comparing the two. I decided to go with the ASUS and as I went to amazon to purchase...website not found. Then confirmed on other devices that DNS was down. I didn't make it 24 hours on firmware .115
Good bye netgear...Good luck to the rest of you.
The issue persists even after upgrading to Firmware Version V1.0.1.118 (hot fix)
I will try factory resetting the router now.
This is definetely the most expensive router I have ever purchased and the one I had the most problems with as well. Big disappointment.
I did a factory reset on code .118 and reimportated my config. No dice. I moved to the beta .115 code last night and I didn't have the DNS failure until about an hour ago.
A hack to clear it is you run a test from Basic >> Internet >> Test. Maybe Netgear should open up an API so we can self solve!
Regardless, this is complete and utter trash. Netgear doesn't seem to be doing anything to help us either.