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Forum Discussion
RAX200 AX11000 completely disconnects each day??
The past 2+ weeks my Nighthawk AX11000 (RAX200) will completely disconnect the internet, maybe even power down just about everyday. Last week I started testing if rebooting the modem only, router on...
Try a factory reset of the RAX200 and then reinstall. Leave everything default other than the wireless ssid and password. and whatever you need to get connected online. The RAX devices have responded favorably to a factory reset.
What modem are you using? "the newest in the last 2 years" doesn't tell us much.
If you try the reset option and it doesn't work, I'd submit for an RMA with it through netgear. You're within your year warranty.
Hey Thanks for the info.
My modem is the Netgera CM600 DOCSIS 3.0 24x8.
I emailed with a tech yesterday.
Oddly, After I created this community chat & you reminded me to check the firmware. I FORGOT the most simple thing
as checking to make srue the firmware was UTD, it wasn't. Had a nice fancy
upgrade.... but the router again shut down wifi/ethernet.
The Netgear tech sent me a Firmware Downgrade, thats newer than what the router had operated on,
but not the newest..... SO FAR it has not shut down.
.
Hopefully I'll get a chance to watch Roku/ netflix and turn on/off my cams and see what it does.
... normally when I'm at work and ONLY the cams are running is when it messes up.
... however, yesterday twice it did when Roku/ Netflix & I had turned off several cams.
.
The next time it messes up I will do the Reset instructions you gave.
thank you So Much for the info !!