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Forum Discussion
RAX200 keeps dropping WAN connection
Hi, I recently bought RAX200 and it appeared working fine for 5 days until yesterday when random disconnects on WAN started happening. Following messages appear in logs repeatedly: [Internet con...
when you were putting the hiltron back in router mode, did you ever try the RAX200 in AP (access point) mode to rule out the double nat causing issues?
No, I didn't try RAX200 in AP mode yet. That is next on my list.
Can double NAT cause a drop like this? I understand it will increase latency, but a bump of 3-5 ms doesn't impact me much. I have had double NAT configuration run absolutely fine for several years using a Linksys router. It wasn't a delibrate configuration, but I just happen to discover it when I got a new router to replace my 5 years old Linksys.
it can.
Another thing to try is the RAX devices have been fairly responsive to factory resets and clean installs (not from backup) with firmware changes. If one hasn't been done since a firmare update, its another reasonable step to try.
Thanks for the tips. I'll try both of your suggestions.
So I tried the AP mode and the results appears similar. I didn't do a factory reset though, that is next on my to-do list. I remember doing it on the day I had installed this router so I thought I'd try without it first. Here is a snapshot from router status page (note WAN up time is much lower than system up time and DHCP lease from router/modem is 24 hours):
I also noticed following entries in the log file (corresponding time interval in modem is clean):
[Admin login] from source 192.168.1.118, Friday, Dec 04,2020 08:28:43
[Time synchronized with NTP server] Friday, Dec 04,2020 04:26:46
[Internet connected] IP address: 192.168.1.113, Friday, Dec 04,2020 04:26:45
[Time synchronized with NTP server] Friday, Dec 04,2020 00:58:24
[Internet connected] IP address: 192.168.1.113, Friday, Dec 04,2020 00:58:24
[Log Cleared] Thursday, Dec 03,2020 22:30:07Any idea what else could I check or try?