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Forum Discussion
RAX200
My new RAX200 router is not capable of maintaining 400Mbps speed from my internet service provider. I spent 2.5 hours on the phone, screen sharing with a Netgear technician today trying to find out ...
I also just received and set up my RAX200 today, and am not getting expected WiFi 6 speeds on my (only) WiFi 6 capable devices: an iPhone 11 Pro Max and an Intel WiFi 6 card in my Dell XPS 15.
I was previously using a Netgear Nighthawk R8500 for WiFi. I have gigabit internet service from Xfinity. On Ethernet, I average about 950+ Mbps. On WiFi, I averaged around 350-380 Mbps on most capable devices.
I did a simple swap-out, replacing the R8500 with the RAX200 (plugged into the same switch port on a Nighthawk S800). I used the same SSIDs so most of my devices will reconnect without issue.
After connecting the RAX200, my WiFi speeds are the same (at best) and a little slower at times than the R8500 using the iPhone 11 and WiFi 6 card on my Dell XPS. I've restarted my modem (a Netgear CM1000), the router, the devices I'm connecting with, etc.
In the RAX200 setup, I'm using WAN Preference: Internet Port (1Gbps). Not sure if I'd see any improvement selecting either of the Multi-Gig options here, since my Xfinity service is 1Gbps.
In the RAX200 Setup > QoS Setup, the built-in Speedtest reports Download speed of 937Mbps, so it's seeing that speed from my modem, it's just not delivering anything close to that speed to my WiFi 6 devices.
I left most of the other RAX200 settings at default. Is there anything simple I'm overlooking for not getting virtually any WiFi speed increase on devices supporting WiFi 6?
(To add: I'm using the latest firmware available as of 10-01-19, v1.0.1.8_1.0.39).