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Forum Discussion

Retired_Member's avatar
Retired_Member
Jun 17, 2020

RAX40 Firmware 1.0.3.80 Crash/Bug Log

Hello folks, can everyone please log all the issues they are experiencing with the RAX40 router on 1.0.3.80 firmware under this thread, I see there are several threads going on about the issue, figur...
Retired_Member's avatar
Retired_Member
Jun 23, 2020

Christian_R  My EAX20 + RAX40 connectivity issue indeed gets resolved with a lower version of the firmware.

Christian_R's avatar
Christian_R
NETGEAR Employee Retired
Jun 26, 2020

Hello Community, 


For those still experiencing issues and would like to work with our support team. Please send me a private message with your email, contact info, and serial number. 

 

Thanks,
Christian 

  • A_Ochoa's avatar
    A_Ochoa
    Tutor
    Jun 26, 2020
    I would like for Netgear, to resolve the issue with a new Update. My router did not fixed with the Firmware downgrade, so I restarted it to Factory Setting and will use it again hoping the issue goes away.
    How do I know you work for Netgear?
    Why no give your netgear email address and I will mail you?
  • Retired_Member's avatar
    Retired_Member
    Jun 26, 2020

    Christian_R 

     

    I sent you a PM.

  • Dhinla's avatar
    Dhinla
    Guide
    Jun 29, 2020

    I would be happy to, but I don't know how to send a private message.

      • Indrajit's avatar
        Indrajit
        Guide
        Jun 29, 2020

        Hi Ron,

        Thanks for helping me out, I still could not resolve the issue. In the process, it's showing it's not connected to the internet, it did not work with the MAC address of the router, I tried with another MAC address from my Linksys router, that did not work either. Linksys router working fine, no issues at all. Any thoughts, what I should do, thanks.

        Indrajit