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Forum Discussion
RAX40 Firmware 1.0.3.80 Crash/Bug Log
Hello folks, can everyone please log all the issues they are experiencing with the RAX40 router on 1.0.3.80 firmware under this thread, I see there are several threads going on about the issue, figur...
Useless support.
I purchased an RAX40 about 7 weeks ago.
Since then i have wasted my life trying to get it to work.
My first case I was told it was faulty and it needed to be returned/replaced. The case was closed.
I open a new case as the router still do not work. I had to constantly sign into it and i dropped the wifi constantly, dispite spending hours doing this and that it would not work correctly.
I asked for a replacement or refund, it was then the constant barrage of questions started.
Dispite constantly asking for a replacement /refund i got absolutely nowhere and netgear shut the case!
I still have a piece of plastic junk that just does not work. How can i get a refund /replacement please?
I purchased an RAX40 about 7 weeks ago.
Since then i have wasted my life trying to get it to work.
My first case I was told it was faulty and it needed to be returned/replaced. The case was closed.
I open a new case as the router still do not work. I had to constantly sign into it and i dropped the wifi constantly, dispite spending hours doing this and that it would not work correctly.
I asked for a replacement or refund, it was then the constant barrage of questions started.
Dispite constantly asking for a replacement /refund i got absolutely nowhere and netgear shut the case!
I still have a piece of plastic junk that just does not work. How can i get a refund /replacement please?
Log into mynetgear.com and start an RMA process, they will contact you and explain the situation in a calm and logical manner and they should offer you a replacement.