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Forum Discussion
RAX80 5 Ghz band... Bug preventing the 5Ghz band from running at full speed
After a long, diligent and frustrating effort to get Netgear Support to resolve a problem with my original RAX80, they finally sent a replacement. The new unit does not have the slowdown problem of t...
My problem is that my RAX80 won't connect when set at "up to 4800 Mbps." My (Intel) Wi-Fi adapters are AX-compatible. In order to connect these on the 5 Ghz band, I had to set it back to 2400 Mbps, which is half of the RAX80'S advertised specifications. Yes, that works fine, but when you buy a device based on its specs, why settle for less? That isn't acceptable to me. Why just settle for less? When the newer devices with 4800 adapters become available, I'll only be getting half of what I should. That's, simply not acceptable.
Netgear has just replaced that RAX80 with another one, which is still not capable of 4800 Mbps, but it is a lot more stable, in general. Today, I recieved two very useful tools. One is an application that can do more in-depth analysis of a Wi-Fi signal. The other is a Wi-Fi 6 PCI adapter which is capable of data transfer in excess of 3000 Mbps. It is also specified as fully compatible with the RAX80. - Withe these, I should be much more able to test the 5 Ghz band's capability to run at 4800 Mbps.
The replacement to the replacement is much more stable the the previous one. But, the 4800 Mbps problem on the 5 GHz band is still evident. Even worse, the router develops ADHD after being run several hours without a reboot.
I have arranged with the vendor to return the RAX for a full refund. I've owned a fair amount of Netgear hardware over the years and liked them. The RAX80 has been a real disappointment.