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Forum Discussion

Clovers's avatar
Clovers
Tutor
Jul 09, 2019

RAX80 randomly disconnects LAN cable

During random times on my router drops connection to LAN cables. My PS4 says LAN cable disconnected and sometimes the same to my pc. It only happens for a few seconds. I tried different cables and al...
txchuko's avatar
txchuko
Guide
Apr 09, 2020

Reposting so someone who is having issues with lan disconnecting can see if it helps...

 

If you havent tried the following please do so

 

log on to router web interface

 

under wan or lan in the advanced settings, disable port scan.

 

also if you are having issues with multiple consoles, also in wan or lan, set nat filtering to “open” or “off.

 

 

  • K-Mo81's avatar
    K-Mo81
    Tutor
    Apr 24, 2020
    The newest firmware that came out has not corrected this problem. Such a shame! I can’t even use the lan cable for my computer now either.
    • mettedu's avatar
      mettedu
      Tutor
      Apr 25, 2020

      Has anyone gotten the support contract from Netgear and held them to the fire and told them to fix it yet?

  • mettedu's avatar
    mettedu
    Tutor
    Apr 25, 2020

    Tried it and still same problem after about a day. 

    • Panda9's avatar
      Panda9
      Guide
      Apr 25, 2020
      Finally got me the nest mesh and I can't believe what i was missing out on, i can finally update my programs after over 3 months of struggle, its been a daily issue and im about to set this thing on fire and post it on YouTube
      • SINCALTREV's avatar
        SINCALTREV
        Tutor
        Apr 25, 2020
        I’m tellin ya! I got the AMPLIFI Alien. I’m hooked! Slick app interface and awesome performance. I am never recommending/buying a anetgear product again!
  • Nmouneimne's avatar
    Nmouneimne
    Apprentice
    Feb 13, 2021

    I have the same issue as well.

     

    Back in post 38 txchuko  posted the following:

    If you havent tried the following please do so

    log on to router web interface

    under wan or lan in the advanced settings, disable port scan.

    also if you are having issues with multiple consoles, also in wan or lan, set nat filtering to “open” or “off.

     

    Did anyone trying to see if it worked for them long term?

    • NeckGearNat's avatar
      NeckGearNat
      Tutor
      Feb 14, 2021

      Yes tried this and it didn't work. My only workaround was to connect my console directly to my ISP's cable modem.

    • Matt1979's avatar
      Matt1979
      Aspirant
      Jun 22, 2021
      Ps4 standard hard wired playing
      c.o.d. modern warfare/ warzone
      Lan disconnects at random during game play.. !! Any help w. With fixing this..?
      • Nmouneimne's avatar
        Nmouneimne
        Apprentice
        Jun 22, 2021

        Many of us are experiencing random disconnect from Lan. It seems Netgear is not acknowledging the issue, so I am not expecting a firmware fix. 

         

        I started using an unmanaged switch connected to the RAX80, and so far, so good.