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Forum Discussion
allarone
Jun 21, 2019Star
RAX80 regularly disconnects devices, then they reconnect
I recently “upgraded” from an R8000 thinking I would have better connectivity and faster speeds. Since purchasing the RAX80 I continually have devices drop their connection at random, then they reco...
- Jan 29, 2020
My experience with this problem is slightly different. In my case, the RAX80 simply slows a specific (random) system's connection down to a crawl. Rebooting the system dows nothing to fix this. The only fix I've found so far is to reboot the router and problem is gone.
Tech support has suggested changing the MTU setting to 1468. (Advanced>setup>Wan Setup) So far, I haven't noticed any improvement from this.
So they made another suggestion I haven't had the opportunity to check out yet. Here it is:
">>click on advanced on the top of the page
>>Then Select Advanced Setup
>>under Advanced Setup click on Advanced Wireless setting
under Wireless Advanced Settings (2.4GHz b/g/n) under Fragmentation Length (256-2346): changed the number 2346 to 2300
for CTS/RTS Threshold (1-2347): change the number from 2347 to 2301
do the same for Wireless Advanced Settings (5GHz a/n/ac)
Hit apply.
After this please observe the connection at least six hours."Perhaps this is worth a try. I have some other problems with this box. If they can't resolve them, I'g going to ask NetGear to buy the RAX80 back or replace it with something that is stable enough to actually work correctly. - My own optinion is that they shouldn't be messing with public domain code to run this box, generally, this has too many glitches and security issues. - You'd think they could afford to have professionals writing the firmware for these systems.
cliff344
Mar 30, 2020Apprentice
Some of the other things I discovered with the new firmware update (1.0.2.76). First if you try and run a Speedtest in the nighthawk app, it doesn't work and locks up the router GUI. If you try and go to the QOS page in the router GUI, and run a Speedtest, it will fail. The usb network storage will show up on your network for a short time, and then dissappear off the network. You have to reboot in order to get it back. On my R8500, I have many devices switched off in the Nighthawk App switches, so they dont have web access, but only local acces. When doing this same thing with the rax80, it kills the devices completely from the network both internal and external. The only plus with the firmware, was Wi-Fi network speed was much improved. I was hitting around 550-650 Mbps consistently.
txchuko
Mar 31, 2020Guide
Hi my current version is
Firmware Version V1.0.1.70_1.0.30
When I check for updates, it says is the latest.
I started noticing random disconnects a few days ago. If there was a new firmware update I would like to go back to previous one.
I checked the netgear product downloads page for the RAX80 router and I see the "Current version" however I do not see the "Previous Versions" link as it shows for other products.
Can anyone advise how to downgrade to previous version please