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Forum Discussion
Rax80 smart connect issue wifi dropping
Ive been having issues with my RAX80 since purchasing it , if i leave the router with the seperate bands (2.4ghz &5ghz) it runs fine but once i activate smartconnect all i get is intermittent connecti...
Hello Everyone,
Our engineering team is currently investigating similar reports and I will be sure to provide an update as soon as possible. For anyone interested in working with us directly, please feel free to send me a message with your contact info and serial number.
Thank you for your patience,
Christian
Hello Christian, thanks for keeping us updated, it's good news I hope.
Can you be a bit more specific about which issue(s) the engineering team are looking into?
Can you be a bit more specific about which issue(s) the engineering team are looking into?
- Thanks Christian. I'm so glad this has been acknowledged and I'm not just imagining things.
Problem I have now is that the router is used for surveillance of my 6 month old child. Having such instability on this £300 router is unacceptable. Do you have any info on what my options are if this cannot be resolved soon. I do not want to have to shell out another fortune for an alternative router.
Thanks.