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Forum Discussion
Greekst
Aug 13, 2019Tutor
Rax80 smart connect issue wifi dropping
Ive been having issues with my RAX80 since purchasing it , if i leave the router with the seperate bands (2.4ghz &5ghz) it runs fine but once i activate smartconnect all i get is intermittent connecti...
MarcB44
Nov 19, 2020Aspirant
Just bought the AX8...at first start I've accepted the suggested firmware upgrade
I configure it as an Access Point and activate smartconnect with same SSID for 2.4 and 5.0GHz Wifi...
Wifi is unstable on my macbook pro, it drops, it come back, 2 minutes later it drops again and so on...
It's like buying a car with a motor that stops every miles...
Any tech expert here ? Should I send back this piece of xxxxxx ?
GabboCH
Nov 19, 2020Apprentice
If you read the other posts there are some thing to try which work for some people but not for others.
Most of these issues involved turning off function you paid for, SmartConnect, AX etc
I recommend to send it back if you can.
The same issues have been present for many users for more than 1 year & there is no response from Netgear at all.
Most of these issues involved turning off function you paid for, SmartConnect, AX etc
I recommend to send it back if you can.
The same issues have been present for many users for more than 1 year & there is no response from Netgear at all.
- MarcB44Nov 19, 2020Aspirant
Seems you're right, but it is unbelievable...
My firmware is V1.0.3.102_1.0.48 (the latest I guess)
is it the same with all Netgear AX router ?
is the "reconnexion" by design with AX ?
which cheaper router should give the same power and antenna quality to cover a big house in 2.4 GHz ?
- GabboCHNov 19, 2020ApprenticeSome of The other RAX line use a different chipset so I guess should perform differently than the RAX80.
However there are similar reports of problems with the rax120 for example.
I am using a EX8000 (tri band) Wi-Fi 5 access point instead of the RAX80 and have similar coverage and zero problems, but I have no Wi-Fi 6 capable devices. It is 100€ instead of 300€..!
Several others commented that other Wi-Fi 6 manufacturers like ASUS are not without their issues too, so for me going down the Wi-Fi 6 is a bit of a gamble still as the technology is new.
If you read all the reviews these days, everyone just says "this router is amazing". You will struggle to find anyone saying any product is bad these days, even bigger channels or magazines.
I decided to invest in a strong Wi-Fi 5 router for now until the new standard is better understood & products improve.