NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Th3Alchemist
Jun 08, 2020Aspirant
WiFi connection Unstable
I just got this new Router. Freshly installed and upgrade to the latest firmware (Firmwareversion V1.0.3.80_1.0.1). I've manually chosen a wireless channel that wouldn't interfere with the one if my ...
Scottish
Jun 09, 2020Tutor
Also noted that you've gone from private class a to class c ? Are you looking at a different network or has your ip config changed.
Th3Alchemist
Jun 09, 2020Aspirant
I've resetted the router and the problem persisted for some time. Suddenly it stopped and hasn't returned.
I do still have an issue with the WiFi bandwidth. It seems to run very slow. In the settings I've checked that both are set on max (600 Mbps 100% on 2.4 GHz, and 2400 Mbps 100% on 5 GHz). Guest WiFi is disabled.
With an internal network speedtest (iperf to a local wired PC), I only get around 80 Mbps.
iperf3.exe -c 192.168.1.3 Connecting to host 192.168.1.3, port 5201 [ 4] local 192.168.1.8 port 51877 connected to 192.168.1.3 port 5201 [ ID] Interval Transfer Bandwidth [ 4] 0.00-1.01 sec 6.75 MBytes 56.3 Mbits/sec [ 4] 1.01-2.01 sec 13.6 MBytes 114 Mbits/sec [ 4] 2.01-3.00 sec 9.00 MBytes 75.8 Mbits/sec [ 4] 3.00-4.00 sec 11.0 MBytes 92.3 Mbits/sec [ 4] 4.00-5.00 sec 5.38 MBytes 45.1 Mbits/sec [ 4] 5.00-6.00 sec 11.5 MBytes 96.1 Mbits/sec [ 4] 6.00-7.01 sec 10.1 MBytes 84.7 Mbits/sec [ 4] 7.01-8.01 sec 9.88 MBytes 82.5 Mbits/sec [ 4] 8.01-9.00 sec 8.50 MBytes 72.1 Mbits/sec [ 4] 9.00-10.00 sec 12.2 MBytes 103 Mbits/sec - - - - - - - - - - - - - - - - - - - - - - - - - [ ID] Interval Transfer Bandwidth [ 4] 0.00-10.00 sec 98.0 MBytes 82.2 Mbits/sec sender [ 4] 0.00-10.00 sec 98.0 MBytes 82.2 Mbits/sec receiver iperf Done.
Note that 192.168.1.3 is a cat6 connected PC.
I should get at least 550 which I had on my previous low-end router. I've enabled/disabled some WiFi settings (AX, Smart Connect, 20/40 Coexistence) but nothings seems give a decent WiFi speed for this "high-end" router.
Should I return it for warranty? I've made this speedtest short after I've resetted the router (minimal settings adjustments done).
- Th3AlchemistJun 10, 2020Aspirant
I just realized this is a known issue:
Why does the WiFi feel slow on my NETGEAR Nighthawk AX4?
This is really disappointing. Is there still no fix even one year after being acknowledged that this is a software issue?
- mjc775Jun 10, 2020Luminary
Is "Enable MU-MIMO" unchecked? I noticed speed issues when it was checked.
Also, in lieu of using Smart Connect, I just name my 2.4 and 5 networks the same name so that the clients can decide the best network.
I'm still on FW V1.0.1.70_1.0.30