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Forum Discussion
WiFi drops on AX8
So I have a new ax8 router and cm1100 cable modem hoping to make best use of my gig speed internet. All worked fine initially however now at this point my WiFi will only stay connected for at most 20-...
On my side, after a couple of days of stable performance following updating the firmware & a factory reset, I returned home today & the television & my mobiles wouldn't connect to the network...
Again constant connecting-disconnection-connection-disconnection..
A reboot from the nighthawk app & then a hard reset with the power button didn't resolve the problem.
Next I tried disabling QoS (uncheck WMM for both 2.4 & 5G) because I've seen some other posts that this isn't working correctly either.
As soon as I saved the settings & the router rebooted the connecting was stable again...
I'll leave it again for a while to see if this is really the cause & post back...
Again constant connecting-disconnection-connection-disconnection..
A reboot from the nighthawk app & then a hard reset with the power button didn't resolve the problem.
Next I tried disabling QoS (uncheck WMM for both 2.4 & 5G) because I've seen some other posts that this isn't working correctly either.
As soon as I saved the settings & the router rebooted the connecting was stable again...
I'll leave it again for a while to see if this is really the cause & post back...
The best decision I've made was to return this unit to the store. There is absolutely no excusable reason for a $600 flagship router (I was using the TriBand) to require constant fiddling with basic settings, reboots, firmware updates, etc.
If the very basic functionality of a product (providing a wireless network) are not functioning consistently and reliably, it is clear that this product was not ready for market and was rushed through QA in an attempt to capture early WiFi-6 market share from competitors.
Maybe I'll try an AX router again in 6-12 months, but it won't be one from Netgear.
-R