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brossi19's avatar
brossi19
Aspirant
Sep 30, 2019
Solved

Wifi not found by new laptop device. Every other device sees and can connect.

My son's new school issued Dell chromebook  does not find our home netgear wifi. It does see other local wifi devices and routers nearby. Every other type of devise from cell phones, ipads, pcs, lapt...
  • myersw's avatar
    Oct 01, 2019

    You have an AX router. If AX is enabled try turning it off. Not all devices play well with AX being available at this time. Odds are you do not have and AX clients anyway.