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Forum Discussion

TK44's avatar
TK44
Aspirant
Sep 17, 2022

Xbox Series X keeps dropping

Just bought this router and once I set everything up, I fired up the Xbox Series X and it does this thing where it'll connect via Ethernet cable for a second and then it'll disconnect. I've tried ch...
plemans's avatar
plemans
Guru - Experienced User
Sep 17, 2022

Are you using any parent controls or access controls? 

Is ipv6 enabled?

TK44's avatar
TK44
Aspirant
Sep 17, 2022

no parental or access controls. IPv6 is set to auto-config

  • plemans's avatar
    plemans
    Guru - Experienced User
    Sep 17, 2022

    tried reinstalling the firmware on it and doing a factory reset and reinstall? (don't use a backup)

    • TK44's avatar
      TK44
      Aspirant
      Sep 17, 2022
      it's brand new right out of the box
      • plemans's avatar
        plemans
        Guru - Experienced User
        Sep 17, 2022

        And sometimes where the firmware on it was several generations out of date and you go all the way to the latest, old (default) settings can cause issues. so its worth a shot.