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Keith18's avatar
Keith18
Follower
Mar 23, 2020

ReadyCloud Registration Failed: Netgear RAX120

I am logged into my router and am at the location to register my router and USB device with Ready Cloud. I have a current netgear/readycloud account and password that works fine. I put my name and password into the requested locations and click register. It doesn't register and I get this message: "Registration failed. Please check your used name and password again." I have changed my password to a simple one with no icons. Doesn't work. Router is new. USB device accessed fine through network. Please assist.

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  • Christian_R's avatar
    Christian_R
    NETGEAR Employee Retired
    Mar 25, 2020

    Hi Keith18, 

     

    May you try changing your password to something simple such as Password123 to see if that helps. 

     

    Thanks,

    Christian