NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Readyshare constantly accessing connected drives
I recently upgraded to an RAX120 from WNDR4500 and connecting same drives (256 GB thumb and 4TB seagate expansion) find the lights on drives never go out any more. I'm not utilizing Cloud, Vault or ...
Some additional information on this: There is a function in the router access portal to remove usb drive(s). After doing that and getting confirmation that it was safe to remove the drives the access lights on them are still on. The only way to stop the router from accessing the drives is to power it down.
Hi jf6791,
If you recently purchased the device I would recommend contacting our support team as newly purchased devices are provided with 90 days of complimentary support. You may open a ticket by registering your device using the link below.
https://www.netgear.com/support/contact.aspx
Christian
Did that about a month ago including uploading a bunch of screenshots and debug logs to the ticket. Apparently that's all being digested by someone or group.
