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Forum Discussion
jf6791
Dec 08, 2020Guide
Readyshare constantly accessing connected drives
I recently upgraded to an RAX120 from WNDR4500 and connecting same drives (256 GB thumb and 4TB seagate expansion) find the lights on drives never go out any more. I'm not utilizing Cloud, Vault or ...
Christian_R
Dec 15, 2020NETGEAR Employee Retired
Hi jf6791,
If you recently purchased the device I would recommend contacting our support team as newly purchased devices are provided with 90 days of complimentary support. You may open a ticket by registering your device using the link below.
https://www.netgear.com/support/contact.aspx
Christian
jf6791
Jan 17, 2021Guide
Did that about a month ago including uploading a bunch of screenshots and debug logs to the ticket. Apparently that's all being digested by someone or group.