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Forum Discussion
Solved
Readyshare USB 3.0 storage device on a RAX50 router
Where can I get a list of compatible storage devices that work on the USB 3.0 slot for the RAX50 modem? I tried a Western Digital 4TB drive but it was not recognized by the modem?
> Where can I get a list of compatible storage devices [...]
Web search? Or see below. There's a Netgear KB article, but it's
not well maintained.> [...] RAX50 modem [...]
It's a router, not a modem. Firmware version?
> [...] I tried a Western Digital 4TB drive but it was not recognized by
> the modem?Not much meat on that bone. Here's a radical concept which some
people find informative:https://en.wikipedia.org/wiki/RTFM
Visit http://netgear.com/support , put in your model number, and look
for Documentation. Get the User Manual (at least). Read. Look for
"USB device requirements".
I know approximately nothing about your (unspecified) "a Western
Digital 4TB drive", but I would not be amazed if it arrived configured
with an exFAT file system (which I don't see in the list in the manual).
Even a "compatible" device can be configured with an incompatible file
system.
> Where can I get a list of compatible storage devices [...]
Web search? Or see below. There's a Netgear KB article, but it's
not well maintained.
> [...] RAX50 modem [...]
It's a router, not a modem. Firmware version?
> [...] I tried a Western Digital 4TB drive but it was not recognized by
> the modem?
Not much meat on that bone. Here's a radical concept which some
people find informative:
https://en.wikipedia.org/wiki/RTFM
Visit http://netgear.com/support , put in your model number, and look
for Documentation. Get the User Manual (at least). Read. Look for
"USB device requirements".
I know approximately nothing about your (unspecified) "a Western
Digital 4TB drive", but I would not be amazed if it arrived configured
with an exFAT file system (which I don't see in the list in the manual).
Even a "compatible" device can be configured with an incompatible file
system.
Thank you for your reply! Ultimately, your response helped me figure it out. As you suspected, the drive was configured with exFat. I reformated it with NTFS and it worked!
However, it would still be nice if Netgear would provide a list of devices that work right out of the box.
Thank you!!!!!
Luis