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Forum Discussion
gs550t1981
Jul 09, 2020Tutor
recent update rax40
I did the update the router called for and now I need to reset the router atleast 5 times a day to get it working again. B4 the update it was fine. I am working from home right now so its kind of a bi...
plemans
Jul 09, 2020Guru - Experienced User
Before downgrading, I'd actually factory reset the router and reinstall it. The RAX devices have gotten quite a few changes with the firmware updates and have responded well to a full factory reset and reinstall. That might help with your issue before trying the downgrade process.
I'm thinking you maybe meant that you were rebooting the router. Not resetting.
gs550t1981
Jul 10, 2020Tutor
Yes. I was just unplugging it. How do I do a full reset?
- plemansJul 10, 2020Guru - Experienced User
You can do it through the gui menu or using the hardwired button.
menu----navigate to advanced-----administration-----backup-----erase
hardwired-push and hold reset while powered on for 7-15 seconds.
- scott2003lhsJul 10, 2020StarI have had disconnects and devices claiming 5ghzs has no internet on the prior firmware and this one. Did full factor reset before both. Guru, do you have any tips. I went through netgear support and nothing fixed this. I may bite the bullet and do a different brand. Never had a router so buggy in my life. Always used Netgear...
- plemansJul 10, 2020Guru - Experienced User
scott2003lhs I see you've started your own thread and even had a moderator responding to you. Did you contact them for assistance?