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Forum Discussion
Registration wrong account
I registered an AX1800 and RAX650v2. In the process I believe it was registered to my personal acct. However, neither the personal or business acct's show the items. When attempting to register to the correct acct, they show registered and nothing more can be done. How do I get these assigned to the proper acct?!?
2 Replies
IF this fails, you'll need to make contact with NG support and have them help you out:
https://my.netgear.com/support/contact.aspx
https://www.netgear.com/support/contact.aspx
Then clicking on "Get answers about NETGEAR products before I buy" then clicking on "Networking for Home" then "Chat with us".
HobbesOTR
When attempting to register to the correct acct, they show registered and nothing more can be done. How do I get these assigned to the proper acct?!?
What are you trying to do with the RAX650v2 that needs "registration"? I ask because that could mean several things.
Is it simply a case of getting the right credentials on MyNetgear?
Go here:
Login to your account. This will list your registered devices.
Click the device you want to "lose" and scroll down to the bottom and find the well hidden link: Unregister Product
Unregister
If something else that needs registration to work, what is it?
