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Forum Discussion

PMac23's avatar
PMac23
Follower
Jul 23, 2021

Requests to Internet fail temporarily on Device attached to RAX80 since recent update

We believe since we have updated the firmware to Version V1.0.4.120_1.0.61 (or the update before that) we have had some stability issues.

 

I can confirm it is a router issue as we have a second one which is independent (both connect to our ISP separately) and has no such issues.

 

These are the symptoms:

  1. Some mobile phones (not all it seems) connected to the router will complain there is no internet available
  2. On a wired connection to the router from chrome/edge it will complain it cant load the page with some sort of not found error... the browser will self retry and then load the page successfully.
    • Note that this also occaisonally causes stylesheets not to load... 

This router was not cheap and is less than 12 months old (just out of support)... getting a bit frustrated.

1 Reply

  • Christian_R's avatar
    Christian_R
    NETGEAR Employee Retired

    Hello PMax23,

     

    Can you revert to the previous firmware version and let us know if your issue persists. 

     

    Christian