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Forum Discussion
additude
Mar 28, 2020Virtuoso
Revoked security certificate with remote login
I have a RAX120 for over a year now that has a remote login issue which I have been troubleshooting "as time permits". I have set the RAX120 up for remote login to a static IP; https//:x.x.x.x:8080. ...
additude
Mar 28, 2020Virtuoso
I have completely read the user manual in regards to remote management from a computer and as well concerning the Nighthawk app with regards to accessing the router with a mobile phone.
1. In my case, I can access the router remotely with the Nighthawk app.
2. I can access the router remotely using google or edge on my phone and entering the https://x.x.x.x:8080 IP address
3. I can access the remote router on a Win 7 PC, althought it throws a certificate error and I am allowed to "Proceed" with both Edge and Chrome
4. I cannot access the remote router on a Win 10 PC with either Chrome or Edge because the ssl certificate error is "Certificate is Revoked" and there is no option to proceed.
additude
Mar 29, 2020Virtuoso
I am beginning to feel as though I am the only person with this problem or that I am totally overlooking something completely obvious.
But then, maybe I am the only one wanting to talk about it. :)
So, after more investigating, what I did recently was to lower all the security levels to their lowest level for "Internet Options", included both routerlogin.net and my routers remote IP address into "trusted sites" and then I created a desktop shortcut for MSIE, included my routers IP address-port as part of the target and then executed the shortcut as "Run As Administrator".
That did not change anything. It still throws the certificate error.
So then I created a Chrome desktop shortcut which included "--ignore-certificate-errors" plus my routers IP address-port and that actually allowed me to get the credentials sign-in box without any issue. So, there is a "Work-Around" per se in Chrome. But it's not a fix, it's still a bandaid.
However in MSIE, there seems to be the typical MS "hamstringing" issue of protecting me from myself even if I am versed enough to make several technical changes.... therefore, it's not possible to get MSIE to disregard certificate errors for an individual WAN IP address. I did see that there is a way to make registry changes to disregard all certificate errors for all addresses, but I did not explore that option.
Now, I may be out in Left Field somewhere, but it appears at this juncture that "WIN10, MSIE, Chrome", depending on what WIN10 service level upgrade is being executed, interprets routerlogin.net as a potential intermediary interception threat because WIN10 is looking for one thing and getting two. One from my Netgear router and one from routerlogin.net which is where the view certificate link points to. I think the way WIN10 deals with that is WIN10 "Revokes" the certificate locally, that causing the "Revoke" error with the view certificate reporting that the certificate is "OK".
I am going to try a few more things.
I'll be back.....
- Christian_RMar 31, 2020NETGEAR Employee Retired
Hello additude,
Thanks for writing a detailed description of your issue. Looking forward to your next update! Please feel free to private message me if you're still having issues.
Best,
Christian
- additudeApr 01, 2020Virtuoso
Thanks Christian,
I will....
For as of now, the only working solution I have is Chrome browser with --ignore_certificate_errors (which Chrome complains about as unsupported) followed by my https://xxx.xxx.xxx.xxx:8080 Remote Login IP address or my Win 7 Laptop....
Unfortunately this morning, that IP address is not responding so it could be the Spectrum modem set to bridge or... hopefully not, the RAX 120 is locked up..... with the current lockup issues .... oh well, I'll see later. I am remote to that router at this time.
- dibunApr 08, 2020Aspirant
I have the same issue on my R9000 on Macbook and there is no way I can overide it in either Safari, firefox or Opera.
Christian_RWill Netgear going to fix the certificate issue? Is there any way to bypass this is Mac OS? I am running Mac OS Catalina.