NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
sudo-visudo
Jun 21, 2022Aspirant
Router basically shuts down when internet fails
Recently there was an internet outage in my neighborhood. Logic dictates when this happens getting online is impossible. The local network, however, should remain unaffected. This is not the case....
sudo-visudo
Mar 10, 2024Aspirant
I decided to come back here because the other day someone cut the ISP's cable and I was out of internet for several hours.
I don't think I made myself clear last time. I have 2 drives hooked up to both of the router's USB ports. Both are mapped with drive letters on Windows 11 and are accessible via FTP (locally using 192.168.1.1). Phones and other compatible devices can also be accessed locally using basically the same method. None of this works when the internet is down. Why not? All this is LOCAL. It shouldn't make any difference. It's as if the router just shuts down completely when no internet is detected.
Why does this happen and how can it be fixed? I've been reading something about putting the router in the AP mode until the internet returns. Will that solve the problem?
Kitsap
Mar 10, 2024Master
sudo-visudo wrote:I decided to come back here because the other day someone cut the ISP's cable and I was out of internet for several hours.
I don't think I made myself clear last time. I have 2 drives hooked up to both of the router's USB ports. Both are mapped with drive letters on Windows 11 and are accessible via FTP (locally using 192.168.1.1). Phones and other compatible devices can also be accessed locally using basically the same method. None of this works when the internet is down. Why not? All this is LOCAL. It shouldn't make any difference. It's as if the router just shuts down completely when no internet is detected.
Why does this happen and how can it be fixed? I've been reading something about putting the router in the AP mode until the internet returns. Will that solve the problem?
The router function of pulling data through the USB ports could very well be dependent on internet access. I have cameras, network assigned storage (through a local IP address), and other computers connected through my Netgear router. When my internet service goes down or I intentionally disconnect it, I have full access to/from all devices on my local network. This access is via either Ethernet or via Wi-Fi. My modem and Wi-Fi router are powered via an UPS.
My recommendation would be to ditch the drives connected via the router USB ports. Replace them with a network storage device connected to your network via Ethernet.