NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Bigos
Aug 22, 2021Star
Router disconnets everyday at the same time for 5 seconds
I encounter an issue with the router dropping connection at exactly 3:49 PM EST for about 5-10 seconds every single day. It's not that big of an issue but it's frustrating getting disconnected while playing video games. I don't know if it's the router or if it's the cable modem but I'm thinking router. It literally drops my connection for 5 seconds and then it picks up again. The router does not restart or anything. It's like a hiccup that occurs at the same time everyday for 5 seconds. What could the issue be? please help. Thanks
2 Replies
Sort By
- Netduma-FraserNetDuma PartnerWhat is your router model/firmware version?
Hi, it's a Nighhawk AX 1800 R67000 AX Wi-Fi router and the firmware version is: V1.0.3.92 I just got it earlier this year to replace my spectrum wireless router which i had to pay a monthly fee for.