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Forum Discussion

TomK12's avatar
TomK12
Aspirant
Jun 24, 2021

Router freezes

Hi I have my RAX120 for more den 1.5 years, and was very happy and satisfied with it until a few weeks ago the router has the latest firmware 1.2.1.22 but from time to time (sometimes a few weeks,...
Christian_R's avatar
Christian_R
NETGEAR Employee Retired
Jun 30, 2021

Hi Thomas,

 

Did the issue began occurring on this firmware version?

 

Regards,

Christian 

  • TomK12's avatar
    TomK12
    Aspirant
    Jul 01, 2021

    Hi Christian

     

    It occurs with the latest firmware (1.2.1.22) more often as with the previous firmware, I am sorry but I cannot say by sure when this problem started to begin.

    because after this happened more often, I tried to get information from the router log, so I configured the router to send me the log by mail once a day. and I started by the end of march, and as I mentioned before, I am not sure when I did install the latest firmware, but I think it was sometime in April.

     

    best regards

    Thomas

      • TomK12's avatar
        TomK12
        Aspirant
        Jul 12, 2021

        Hello Christian

         

        I installed now the previous firmware, and will check the next few days and weeks, if my problem is solved or not

         

        Thank you for your advice in advance

         

        I hope this will solve my problem

         

        best regards

        Thomas