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Forum Discussion
Router goes to 100% packet loss exactly every 5 minutes.
Issue started a week ago almost exactly. Drops internet for about 15 seconds every 5 minutes. I know it is a router issue as I have connected directly to my modem, used a different modem and even a s...
what modem/gateway is it connected to?
What firmware is it on?
You said it happens to both wired and wireless devices?
- Starlinks modem. Tried older software still does it. Has to do with something with the router. It literally happens every 5 minutes for 15 seconds, as the pictures show. So it is 100% router related. Hoping someone else has come across the issue.
My understanding is starlink uses a gateway/router combo device.
it can create a double nat.
A double nat happens when you cascade more than 1 router.
https://kb.netgear.com/30186/What-is-Double-NAT
Fixes? There’s 3 options but only use 1.
1. Put the modem/gateway in modem only/pass through mode. This disables its routing functions.
2. Leave the modem/gateway in router mode but put the Netgears IP address into its DMZ. This forwards the data to the netgear. You can either leave the modem/gateway’s wireless enabled or disabled. Just make sure its using a different wifi channel to prevent interference
3. Put the Netgear into access point mode. This disables its routing functions. Wifi/ethernet still works but it does disable some features.
https://kb.netgear.com/26765/Which-features-are-disabled-on-my-NETGEAR-router-when-it-is-set-to-AP-ModeI don't have starlink or haven't played with one yet so I'm not that helpful with a starlink connection.