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Forum Discussion
Router goes to 100% packet loss exactly every 5 minutes.
Issue started a week ago almost exactly. Drops internet for about 15 seconds every 5 minutes. I know it is a router issue as I have connected directly to my modem, used a different modem and even a s...
what modem/gateway is it connected to?
What firmware is it on?
You said it happens to both wired and wireless devices?
Starlinks modem. Tried older software still does it. Has to do with something with the router. It literally happens every 5 minutes for 15 seconds, as the pictures show. So it is 100% router related. Hoping someone else has come across the issue.
My understanding is starlink uses a gateway/router combo device.
it can create a double nat.
A double nat happens when you cascade more than 1 router.
https://kb.netgear.com/30186/What-is-Double-NAT
Fixes? There’s 3 options but only use 1.
1. Put the modem/gateway in modem only/pass through mode. This disables its routing functions.
2. Leave the modem/gateway in router mode but put the Netgears IP address into its DMZ. This forwards the data to the netgear. You can either leave the modem/gateway’s wireless enabled or disabled. Just make sure its using a different wifi channel to prevent interference
3. Put the Netgear into access point mode. This disables its routing functions. Wifi/ethernet still works but it does disable some features.
https://kb.netgear.com/26765/Which-features-are-disabled-on-my-NETGEAR-router-when-it-is-set-to-AP-ModeI don't have starlink or haven't played with one yet so I'm not that helpful with a starlink connection.