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Forum Discussion
NiteWatcher
May 12, 2021Guide
Router Keeps Going Offline Model - RAXE500 — Nighthawk AX12 12-Stream AXE11000 Tri-Band WiFi Router
In last day or two... my brand new Router RAXE500 — Nighthawk AX12 12-Stream AXE11000 Tri-Band WiFi Router keeps going offline ... It is not ISP ... with that I have intermitent issues ...
sthawkins5
May 25, 2021Aspirant
Same issue here with RAXE500 when it goes into sleep mode. No issues using other routers I had before this one. Also issue with it cutting off wifi to sites which I had to open a case for that and the fix is turn off Armor. Bit disappointed here as well.
Minu
May 26, 2021Aspirant
Finally my RAXE500 router goingi nternet offline mode is resolved. I did factory reset of the router with Armor off is working fine. When i activate armore, my router internet is getting offline mode. As of now i am using the router with Armor switched off. i raised a bug with Netgear and waiting for the support group for further update.
- Juan31May 26, 2021AspirantThanks for that info. I've had armor off last 2 days and no issue. I won't be using that service.