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NiteWatcher's avatar
NiteWatcher
Guide
May 12, 2021

Router Keeps Going Offline Model - RAXE500 — Nighthawk AX12 12-Stream AXE11000 Tri-Band WiFi Router

In last day or two... my brand new Router   RAXE500 — Nighthawk AX12 12-Stream AXE11000 Tri-Band WiFi Router  keeps going offline ... It is not ISP ...     with that I have intermitent   issues  ...
  • plemans's avatar
    plemans
    Guru - Experienced User
    Jun 07, 2021

    NiteWatcher After the update, did you try a factory reset? 

    The RAXE is getting updated drivers even from broadcom. 

    Always worth a chance when even the underlying drivers that's in the firmware is changing. 

  • Christian_R's avatar
    Christian_R
    NETGEAR Employee Retired
    Jun 14, 2021

    Hello NiteWatcher, 

     

    I'd like to check in and see if you were able to perform a factory reset as Plemans suggested. 

     

    Regards,

    Christian